At
FireSign Inc. we recognize that privacy is important.
This policy applies to all of the products, services
and websites offered by FireSign Inc. If you
have any questions about this policy, please contact
us.
Information we collect and how we use it:
In order to provide our services, we may collect
the following types of information:
Information you provide - When you sign
up for a FireSign Inc. Account or other FireSign Inc. service or promotion that requires registration,
we ask you for personal information (such as
your name, email address and an account password).
For certain products and services, such as
our digital signage hosting, we also request
credit card or other payment account information,
which we maintain in encrypted form on secure
servers. We may combine the information you
submit under your account with information
from other FireSign Inc. services or third
parties in order to provide you with a better
experience and to improve the quality of our
services. For certain services, such as email
notifications or newsletters, we may give you
the opportunity to opt out of combining such
information.
FireSign Inc. cookies - When you visit
www.firesign.net or any other web site that
is owned or controlled by FireSign Inc., we
may send one or more cookies - a small file
containing a string of characters - to your
computer that uniquely identifies your browser.
We use cookies to improve the quality of our
service by storing user preferences and tracking
user trends. Most browsers are initially set
up to accept cookies, but you can reset your
browser to refuse all cookies or to indicate
when a cookie is being sent. However, some
www.firesign.net features and services may
not function properly if your cookies are disabled.
Log information - When you use FireSign Inc. services, our servers automatically record
information that your browser sends whenever
you visit a website. These server logs may
include information such as your web request,
Internet Protocol address, browser type, browser
language, the date and time of your request
and one or more cookies that may uniquely identify
your browser.
User communications - When you send email
or other communication to FireSign Inc., we
may retain those communications in order to
process your inquiries, respond to your requests
and improve our services.
Links - FireSign Inc. may present links
in a format that enables us to keep track of
whether these links have been followed. We
use this information to improve the quality
of our products and services.
Other sites - This Privacy Policy applies
to web sites and services that are owned and
operated by FireSign Inc. We do not exercise
control over other sites or links from within
our various services that are not owned and
operated by FireSign Inc. These other sites
may place their own cookies or other files
on your computer, collect data or solicit personal
information from you.
FireSign Inc. only processes personal information
for the purposes described in the applicable
Privacy Policy and/or privacy notice for specific
services. In addition to the above, such purposes
include:
Providing our products and services to users,
including the display of customized content
and advertising;
Auditing, research and analysis in order
to maintain, protect and improve our services;
Ensuring the technical functioning of our
network; and
Developing new services.
You can find more information about how we process
personal information by referring to the privacy
notices for particular services.
FireSign Inc. processes personal information on
our servers in the United States of America. In
some cases, we may process personal information
on a server outside your own country. We may process
personal information to provide our own services.
In some cases, we may process personal information
on behalf of and according to the instructions
of a third party, such as our advertising partners.
Choices for personal information
When you sign up for a particular service that
requires registration, we ask you to provide personal
information. If we use this information in a manner
different than the purpose for which it was collected,
then we will ask for your consent prior to such
use.
If we propose to use personal information for any
purposes other than those described in this Policy
and/or in the specific service notices, we will
offer you an effective way to opt out of the use
of personal information for those other purposes.
We will not collect or use sensitive information
for purposes other than those described in this
Policy and/or in the specific service notices,
unless we have obtained your prior consent.
You can decline to submit personal information
to any of our services, in which case FireSign Inc. may not be able to provide those services
to you.
Information sharing
FireSign Inc. only shares personal information
with other companies or individuals outside of
FireSign Inc. in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any
sensitive personal information.
We have a good faith belief that access, use, preservation or disclosure
of such information is reasonably necessary to (a) satisfy any applicable law,
regulation, legal process or enforceable governmental request, (b) enforce applicable
Terms of Service, including investigation of potential violations thereof, (c)
detect, prevent, or otherwise address fraud, security or technical issues, or
(d) protect against imminent harm to the rights, property or safety of FireSign Inc., its users or the public as required or permitted by law.
If FireSign Inc. becomes involved in a merger,
acquisition, or any form of sale of some or all
of its assets, we will provide notice before personal
information is transferred and becomes subject
to a different privacy policy.
We may share with third parties certain pieces
of aggregated, non-personal information, such as
the number of visitors to a particular FireSign Inc. web site, for example. Such information does
not identify you individually.
Please contact us at the address below for any
additional questions about the management or use
of personal data.
Information security
We take appropriate security measures to protect
against unauthorized access to or unauthorized
alteration, disclosure or destruction of data.
These include internal reviews of our data collection,
storage and processing practices and security measures,
as well as physical security measures to guard
against unauthorized access to systems where we
store personal data.
We restrict access to personal information to FireSign Inc. employees, contractors and agents who need
to know that information in order to operate, develop
or improve our services. These individuals are
bound by confidentiality obligations and may be
subject to discipline, including termination and
criminal prosecution, if they fail to meet these
obligations.
Data integrity
FireSign Inc. processes personal information only
for the purposes for which it was collected and
in accordance with this Policy or any applicable
service-specific privacy notice. We review our
data collection, storage and processing practices
to ensure that we only collect, store and process
the personal information needed to provide or improve
our services. We take reasonable steps to ensure
that the personal information we process is accurate,
complete, and current, but we depend on our users
to update or correct their personal information
whenever necessary.
Accessing and updating personal information
When you use FireSign Inc. services, we make good
faith efforts to provide you with access to your
personal information and either to correct this
data if it is inaccurate or to delete such data
at your request if it is not otherwise required
to be retained by law or for legitimate business
purposes. We ask individual users to identify themselves
and the information requested to be accessed, corrected
or removed before processing such requests, and
we may decline to process requests that are unreasonably
repetitive or systematic, require disproportionate
technical effort, jeopardize the privacy of others,
or would be extremely impractical (for instance,
requests concerning information residing on backup
tapes), or for which access is not otherwise required.
In any case where we provide information access
and correction, we perform this service free of
charge, except if doing so would require a disproportionate
effort. Some of our services have different procedures
to access, correct or delete users' personal information.
We provide the details for these procedures in
the specific privacy notices or FAQs for these
services.
Enforcement
FireSign Inc. regularly reviews its compliance
with this Policy. Please feel free to direct any
questions or concerns regarding this Policy or
FireSign Inc.'s treatment of personal information
by contacting us through this web site or by writing
to us at Privacy Matters, c/o FireSign Inc., 105
Broadway, Second Floor, Nashville, TN 37201 USA.
When we receive formal written complaints at this
address, it is FireSign Inc.'s policy to contact
the complaining user regarding his or her concerns.
We will cooperate with the appropriate regulatory
authorities, including local data protection authorities,
to resolve any complaints regarding the transfer
of personal data that cannot be resolved between
FireSign Inc. and an individual.
Changes to this policy
Please note that this Privacy Policy may change
from time to time. We will not reduce your rights
under this Policy without your explicit consent,
and we expect most such changes will be minor.
Regardless, we will post any Policy changes on
this page and, if the changes are significant,
we will provide a more prominent notice (including,
for certain services, email notification of Policy
changes). Each version of this Policy will be identified
at the bottom of the page by its effective date.
If you have any additional questions or concerns
about this Policy, please feel free to contact
us any time through this web site or at Privacy
Matters, c/o FireSign Inc., 105 Broadway, Second
Floor, Nashville, TN 37201 USA.
